Did your QuickBooks update get disrupted? Or were you unable to download your payroll updates? This happens because you encountered an error called “QuickBooks error 12009”. This error falls under the category of update errors; other examples from the 12XXX series are 12002, 12007, 12029, 12031, etc. When you encounter the error 12009 specifically, your QuickBooks update or payroll updates get hindered. If you follow this complete blog, you will come to understand the causes of the error and its fixes.
The QuickBooks Customer Service provides a 24/7 accessible and responding +1(800) 780-3064, which you can use to get expert advice on critical or intricate issues related to QuickBooks.
What Are the Reasons for QB Update Issues?
The user has to become aware of the causes of errors that lead to delays and obstructions in further processes in the application. Once you have this understanding, you can have an idea of troubleshooting steps and can also avoid the same mistakes in the future.
- There is no proper Internet connection to connect QuickBooks to the Internet or online service, leading to the failure in the update.
- The security software or firewalls protecting your system sometimes may suspect and block the QuickBooks update.
- Improper settings are turned on in the browser.
After learning these reasons, you can try troubleshooting methods more accurately and logically.
Troubleshoot the Error to Enable the QB Updates
Having knowledge of the root causes of the update error, you can easily comprehend the methods of troubleshooting. You want to start by running a connectivity test; then, you can check the browser’s settings to resolve error 12009 or other relevant payroll errors, like QuickBooks payroll error code PS038. Let us tell you how to perform an easy resolution to update your browser and OS:
Solution: Run the TLS 1.2 Readiness Tool from the QB Tool Hub
Using TLS 1.2 is an Internet security protocol and is important to ensure the best experience and secure access to Intuit services.
- Download and install QuickBooks Tool Hub (1.6.0.5) on your computer.
- Then, open the Tool Hub and select Installation Issues.
- Go to the right-click corner and select the QuickBooks TLS 1.2 Tool.
- Then, hit the OK button to release the TLS Tool.
- When the EULA Agreement appears, click Yes.
- Hit the Run button.
- Finally, choose Exit when the tool’s operation is over.
If the error is still not resolved even after performing the above steps, check the configuration settings of the web browser and its connection. The last thing you can do is check the Internet security and firewall settings.
So, the blog initially laid forward a brief introduction on QuickBooks error 12009, followed by the subheadings discussing the causes and the ways in which the error must be treated. Suppose you can still not terminate the error 12009, even after accomplishing the above-mentioned steps. In that case, you must get in touch with QuickBooks experts and specify your issues to get an accurate solution.
