For retail businesses, QuickBooks Desktop is an essential tool that simplifies accounting and payroll management. The program also offers various features to make everything convenient for you, such as automated payroll, direct deposit, and various other features.  However, errors such as "QuickBooks Closes Unexpectedly can interfere with the workflow. In this article, we'll work through the complexities of the issue and offer straightforward fixes.

Trying to fix the issue yourself runs the risk of creating further problems and causing prolonged downtime. Why take the unnecessary chances? Contact 1.855.738.2784's experienced POS support team for prompt assistance. Our experienced technicians are proficient at quickly resolving QuickBooks issues without compromising any data.

Why QuickBooks Desktop Keeps Crashing?

Effective troubleshooting of the QBPOS application log issue requires an understanding of its underlying causes. These are a few typical triggers:

1. Outdated Versions of QuickBooks: The QBPOS application log error could arise from incompatibilities between system components if QuickBooks is not updated.
2. QBPOS Shell Folder Damage: The QuickBooks Point of Sale system needs the QBPOS shell folder to operate properly. The error can occur when there is damage to the QBPOS shell folder, which can be caused by poor handling or system issues.

Read Also: How do I fix error code 12029 in QuickBooks?

Follow These Solutions If Your QuickBooks Crashing Unexpectedly

Now, let's look at several possible fixes for the QBPOS application log error:

Method 1: Fixing the QBPOSShell folder-related Point of Sale Application Log Error

1. Press the keys CTRL, ALT, and DEL simultaneously to open the Task Manager.
2. Click the QBPOSShell shortcut on the Processes tab, then select End Process from the menu.
3. Pressing Windows + E simultaneously will launch the Windows Explorer web browser.
4. Verify that Windows is showing Hidden Folders and Files. Take the following steps:
   Launch the File Manager on Windows.
5. In the upper right corner, click Organize, then choose Folder and Search Options.
6. Select View from the menu, then select the radio option next to Show Hidden File.
7. Once you've selected Apply, click OK.
8. Go to C:\Users\[User Name]\AppData\ Local on the system you are working on.
9. When the Intuit tab appears on the screen, click on it.
10. Look for the QBPOS Shell (.exe).
11. Locate the configuration file and select it with a right-click.
12. Consider renaming it configold.
13. After closing all open windows, restart the computer.
14. Check if the error is resolved by opening QBPOS.

Method 2: Create a new user account and log in

For Windows 10, 8.1, and 8:

1. Press and hold the Start button, then choose the Control Panel.
2. Select Add a New User from the User Accounts menu.
3. Establish a local account with administrator rights.
4. To launch QuickBooks Point of Sale, restart the system and login using the new account.

For Windows 7:

1. Go to the Control Panel, then click on User Accounts from the options displayed on your screen.
2. Make a fresh Administrator account.
3. After restarting the system, log in using the newly created administrator account.
4. Open QuickBooks Point of Sale to see if the issue has been resolved.

For Windows XP:

1. Using the Windows + R keyboard, open the Run window and type Control Panel.
2. To establish a new account with administrative access, go to User Accounts.
3. When the system restarts, use the newly created administrator account to log in.
4. Open QuickBooks Desktop to verify the fix.

This is a detailed guide on the QuickBooks Closes Unexpectedly issue. Follow it as directed for optimal results. But if the suggested process seems overwhelming and you're not sure how to proceed, give the 1.855.738.2784 a call. Our professionals at the QuickBooks team center can instantly, promptly, and safely resolve the issue.

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