When it comes to working with patients or clients, using the Six Cs can be a real game changer. By keeping these concepts in mind, you can create a more positive and productive interaction.
The Six Cs stand for:
1. Courtesy: always be polite and respectful. Remember that your patients or clients are people, too!
2. Communication: make sure that you are clear and concise in your instructions or requests. This will help to avoid any confusion.
3. Cooperation: work together as a team to achieve common goals. Patients or clients will feel more invested in the outcome when they feel like they are part of the process.
4. Confidence: have faith in yourself and your abilities. Believe that you can help your patients or clients reach their goals.
5. Consistency: stay on track with your plans and routines, so that patients or clients know what to expect from you each time they interact with you. This builds trustworthiness and reliability . 6) Compassion: put yourself in your patient's or client's shoes and treat them with kindness and understanding, no matter what situation arises